Miala Media and Marketing is a dynamic e-commerce enterprise dedicated to providing a wide range of high-quality products to customers across the globe.
Leveraging the power of the internet, we strive to make online shopping convenient, secure, and accessible to all.
Our product portfolio is diverse and constantly evolving to meet the changing needs and preferences of our valued customers
Customer Service Sales Representative Needed!
Location: Jakande Gate, Ejigbo, Isolo area of Lagos
Job Type: Full-time
Salary: ₦80,000 monthly
Job Summary:
We are seeking a highly skilled and experienced Customer Service Representative to join our team.
As a Customer Service Representative, you will be responsible for confirming orders with customers, ensuring timely delivery, and providing excellent customer service through various communication channels.
Responsibilities:
– Confirm orders with customers via phone calls
– Ensure orders are dispatched and delivered to customers through our logistics and delivery partners
– Facilitate seamless communication between customers and delivery partners
– Follow up with customers to ensure they receive their orders and are satisfied with their purchases
– Collect customer feedback to improve our service delivery
Requirements:
– Minimum of 1 year previous experience in customer service or a related field
– Academic qualification: OND or higher
– Excellent oral and written communication skills
– Attention to detail and problem-solving skills
– Empathy and patience
– Must reside close to Jakande Gate, Ejigbo, Isolo area of Lagos